Privacy Policy

Personal Data Protection Protecting your personal data is very important to us and is taken seriously during your visit to our website. We handle your data responsibly and take all necessary measures to protect it. When do we collect your data On our website, the data collected will only be those that you indicate to us in the forms. These will only be collected for the specified purposes and after ensuring that you have accepted our data protection policy when submitting any type of form. For example, when filling out a reservation request form where you are asked for your name, email, contact, and a message, these fields, among others, will be stored in the database. To ensure that you have accepted our terms, it is also necessary to store the user's IP address. The use of the website implies the total and unconditional acceptance of each and every one of the provisions included in this Legal Notice. Consequently, the user of the website must carefully read this Legal Notice, each time they intend to consult our website, since these conditions may be modified by the website owner, or due to a legislative change, jurisprudence, or business practice. 1. WEBSITE OWNERSHIP In accordance with the legal provisions, the following aspects related to the service provider are expressly, precisely, and unequivocally reported to both the recipients of the service and the competent authorities. This legal notice regulates the general conditions of access and use of the site accessible at https://www.dajasdourovalley.com (hereinafter referred to as the website), which is made available to Internet users, being owned by Dajas Douro Valley - Rua de Dajas 500 4625-323 Penhalonga, with VAT: 217491987, phone: 96968753(1), and contact email reservas@dajasdourovalley.com. The website owner is also responsible for the Data Processing included in it by the user. 2. OBJECT The site provides users with the same access to information and services provided by Dajas Douro Valley for individuals or organizations interested in them. 3. WEBSITE ACCESS AND USAGE 3.1. Access to this website is free, and all its contents are free for users. 3.2. User registration. In general, access and use of the website do not require prior registration or user registration, only registration is required for bookings made on it. 4. DATA COLLECTED ON THE WEBSITE We collect the data that you voluntarily provide to us when filling out and submitting a form on our website, as well as others related to the processing of your request. These data include, but are not limited to, the following: name, email, phone, VAT number, and locality. In addition to the mentioned data, we may also collect usage and access data to the website, such as your IP address. 5. USE OF COLLECTED DATA The collected data will be used to communicate with you regarding your requests, as well as for the execution and processing of your requests. The collected data will not be used in marketing actions. 6. WHO DOES DAJAS DOURO VALLEY SHARE YOUR DATA WITH? Dajas Douro Valley does not share with third parties the data collected when submitting forms on its website unless required by competent legal entities. 7. DATA RETENTION PERIOD In accordance with applicable policies regarding data retention and/or current legislation, we do not retain your data beyond the necessary duration for the legally admissible purposes for which they were collected. 8. WEBSITE CONTENT The main language used by the owner on the website is Portuguese and the secondary one is English. Dajas Douro Valley is not responsible for the lack of understanding, by the user, of the language contained on the website or consequences due to the lack of understanding of it. Dajas Douro Valley may modify the content of this privacy policy without prior notice, delete from the website, as well as change the way the user consults it, without any justification and freely, without assuming responsibility for the consequences caused to users. The use of the contents of this website is prohibited to promote, recruit, or advertise proprietary or third-party information without the prior written authorization of Dajas Douro Valley. Sending advertising or information contained on this website is also prohibited, regardless of whether its consultation is free or not. Links or hyperlinks that incorporate third parties on their websites, aiming at this site, will be for the opening of the complete site and cannot express, directly or indirectly, false, inaccurate, or misleading indications or engage in unfair or illegal actions against Dajas Douro Valley. 9. LIMITATION OF LIABILITY Both access to the site and any use considered may be made of the information contained therein, are the sole responsibility of the person who performs it. Dajas Douro Valley will not be responsible for any consequence or damage that may result from such access or use. Dajas Douro Valley is not responsible for security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored on it, as a result of: the presence of a virus on the user's computer that is used to connect to the web services and contents, malfunction of the browser, and/or the use of outdated versions of the browser. Dajas Douro Valley is not responsible for the reliability and speed of the hyperlinks that are incorporated on the web for opening others. Dajas Douro Valley does not guarantee the usefulness of these links, nor is it responsible for the contents or services that the user may access through these links, or the proper functioning of these websites. Dajas Douro Valley will not be responsible for viruses or other computer programs that deteriorate or may deteriorate users' computer systems or equipment when accessing its website or other websites that have been accessed through links on this website. 10. USE OF "COOKIE" TECHNOLOGY The website uses cookies. You can consult our Cookies Policy, which respects at all times the confidentiality and privacy of the same. 11. INTELLECTUAL AND INDUSTRIAL PROPERTY All industrial and intellectual property rights of the Website, as well as the content it contains, are owned by Dajas Douro Valley. Any use of the website or its content must be exclusively private. It is exclusively reserved to Dajas Douro Valley any other use that implies copying, reproduction, distribution, transformation, public communication, or any other similar action, of all or part of the content of the website, for which no user may perform these actions without prior written authorization from Dajas Douro Valley. 12. PRIVACY AND DATA PROTECTION POLICY Dajas Douro Valley guarantees the protection and confidentiality of personal data, of any nature, provided by our client companies, in accordance with legal provisions, regarding the Protection of Personal Data. All data provided by our clients to Dajas Douro Valley or its team will be included in a digital data file of a personal nature, created and maintained under the responsibility of Dajas Douro Valley, essential for providing the services requested by users. The provided data will be processed in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter "GDPR"). In this sense, Dajas Douro Valley has adopted the protection levels